At AlphaSupplyCo, we want you to be happy with your purchase. Because our products are digital and delivered instantly, please read this policy carefully before buying.

All products are downloadable digital files. By completing your purchase and accessing the download, you agree to immediate delivery and acknowledge that the 14-day statutory cancellation right for digital content no longer applies once the download has begun.

If you experience a technical problem — a file won't open, a download link fails, or you received the wrong item — contact us at support@alphasupplyco.org within 14 days of purchase and we will fix it or issue a full refund.

We review every request personally and aim to respond within 48 hours.